Briana graduated from Lee University in Cleveland, Tennessee, with a degree in human development (business emphasis). A native of Puerto Rico, Briana worked for a personal injury attorney as a case manager and senior legal assistant prior to joining Community One Insurance. She also worked for five years for an auto claims team in auto, bodily injury and coverage claims investigations. With loads of back-end experience, Briana is enjoying helping people on the front end by making sure they have the best coverage possible to protect what they love most ““ their families, pets, homes and autos.